Privacy Policy

Privacy Policy

Last Updated: October 1, 2026

Divyam Murti ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

1. Company Information

Divyam Murti
Address: 3/37, 1st Floor, Shivalik Road, Malviya Nagar, New Delhi – 110017, India
Email: divyammurti@gmail.com

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our website, place an order, contact us, or subscribe to our communications, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Order Information

  • Payment Information (processed securely by third-party payment providers)

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Similar Technologies

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional communications (only where permitted by law)

4. Payment Information

Payments made on our website are processed through secure third-party payment service providers.

We do not store your complete credit card, debit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize user experience

  • Support marketing and advertising activities

You may choose to disable cookies through your browser settings, though certain website features may not function properly.

6. Sharing of Information

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising platforms

  • Government authorities when legally required

We do not sell your personal information to third parties.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, accounting, and tax requirements

  • Resolve disputes

  • Enforce our agreements

9. Marketing Communications

You may receive promotional emails, newsletters, or marketing messages from us.

You can opt out of marketing communications at any time by:

Transactional communications related to orders may still be sent.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise any of these rights, contact us using the details below.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take reasonable steps to remove it.

13. Legal Compliance

We may disclose personal information when required to:

  • Comply with applicable laws and regulations

  • Respond to legal requests

  • Protect our rights and property

  • Prevent fraud or illegal activity

  • Ensure user safety

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Divyam Murti
Email: divyammurti@gmail.com
Address: 3/37, 1st Floor, Shivalik Road, Malviya Nagar, New Delhi – 110017, India