Terms & Conditions

Terms & Conditions

Last Updated: October 1, 2026

Welcome to Divyam Murti. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. Company Information

Divyam Murti
Address: 3/37, 1st Floor, Shivalik Road, Malviya Nagar, New Delhi – 110017, India
Email: divyammurti@gmail.com

2. Acceptance of Terms

By accessing this website, browsing its content, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Products

We strive to display our products, descriptions, dimensions, colors, and specifications as accurately as possible. However, actual product appearance may vary slightly due to lighting, photography, screen settings, handcrafted processes, or material characteristics.

Certain products may be handmade or crafted using traditional techniques, making each piece unique.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • Payment must be completed before order processing and shipment.

  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

5. Order Confirmation

Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or limit quantities of any order at our discretion.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location, logistics providers, weather conditions, or other unforeseen circumstances.

  • Divyam Murti is not liable for delays caused by third-party shipping partners.

  • Customers are responsible for providing accurate shipping information.

7. Returns & Exchanges

Returns and exchanges shall be governed by our Return & Refund Policy available on the website.

Products must be returned unused, undamaged, and in their original packaging, subject to eligibility conditions outlined in the Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Artwork

  • Text

  • Graphics

  • Website design

  • Product descriptions

is the property of Divyam Murti and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to website systems.

  • Upload malicious software or harmful content.

  • Interfere with website functionality or security.

10. Limitation of Liability

To the maximum extent permitted by law, Divyam Murti shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Product Availability

We reserve the right to:

  • Discontinue products at any time.

  • Modify product specifications.

  • Limit quantities available for purchase.

Product availability displayed on the website may occasionally be inaccurate due to inventory updates.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

14. Force Majeure

Divyam Murti shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including natural disasters, government actions, strikes, pandemics, transportation disruptions, or technical failures.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Divyam Murti
Email: divyammurti@gmail.com
Address: 3/37, 1st Floor, Shivalik Road, Malviya Nagar, New Delhi – 110017, India